Shipping Policy

SHIPPING POLICY

Last Updated: 13 July 2026

1. General Information

Vintage Giveaways ships physical products and delivers prizes within Australia to eligible states and territories only, in accordance with the applicable Competition Terms and Conditions and this Shipping Policy.

This Shipping Policy applies to:

  • Orders placed through the Vintage Giveaways website; and
  • Delivery of prizes awarded through Vintage Giveaways trade promotions.

By placing an order, entering a promotion, claiming a prize, or accepting delivery of a prize, you agree to the terms of this Shipping Policy.

2. Eligible Shipping Locations

Shipping and prize delivery are available only to addresses located within the following Australian states and territories subject to States stated as included in the T&C's:

  • New South Wales (NSW)
  • Victoria (VIC)
  • Queensland (QLD)
  • Australian Capital Territory (ACT)
  • Western Australia (WA)
  • Northern Territory (NT)
  • Tasmania (TAS)

Additional state or territory exclusions may apply for specific Draws. Entrants must refer to the applicable Competition Terms and Conditions for the relevant Draw.

Unless otherwise stated, the following locations may be excluded:

  • South Australia (SA)
  • Offshore islands
  • International addresses

Vintage Giveaways reserves the right to cancel and refund any order placed with a delivery address outside an eligible shipping location.

3. Free Shipping Eligibility

Orders

  • Orders with a total value exceeding AUD $200 qualify for free standard shipping within eligible locations.
  • Free shipping is subject to carrier, size, weight and accessibility limitations.
  • Oversized, heavy or unusual items may require specialised freight arrangements.

Prizes

  • Standard delivery of prizes is provided at no additional cost to the Winner within eligible locations.
  • The delivery method, carrier, service level and delivery location will be determined solely by Vintage Giveaways.

4. Large and Bulky Items

Certain products and prizes, including but not limited to guitars, amplifiers, speaker cabinets, road cases, flight cases and other oversized items, may require specialised freight arrangements.

At the sole discretion of Vintage Giveaways, any large, bulky, heavy, fragile or high-value item may be delivered to:

  • The Winner's nominated address; or
  • A business address nominated by the Winner; or
  • The nearest depot, freight terminal or collection point operated by the selected carrier servicing the Winner's location.

Where depot collection is required:

  • Vintage Giveaways will notify the Winner of the collection location and collection requirements.
  • Delivery of the prize to the nominated carrier depot, freight terminal or collection point constitutes full delivery and fulfilment of Vintage Giveaways' delivery obligations.
  • The Winner is solely responsible for collecting the prize from the nominated location.
  • The Winner is responsible for any travel, loading, transport or collection costs associated with collecting the prize.
  • The Winner must collect the prize within the timeframe specified by the carrier.
  • Any storage, re-delivery, return freight or handling charges resulting from failure to collect the prize will be the responsibility of the Winner.
  • Vintage Giveaways accepts no liability for prizes returned due to a Winner's failure to collect the prize within the carrier's required timeframe.
  • PO Boxes and parcel lockers are not accepted for any small, large or bulky deliveries.

5. Road Cases and Protective Transport Cases

Where a road case, flight case or other protective transport case is used solely to protect a prize during transit:

  • The transport case does not form part of the prize unless expressly stated otherwise.
  • Ownership of the transport case remains with Vintage Giveaways.
  • Vintage Giveaways may arrange collection of the transport case following delivery.
  • The Winner agrees to make the transport case available for collection at the location it was picked up from within a reasonable period after delivery.
  • Failure to make the transport case available for collection at the location it was picked up from may result in the Winner being charged the replacement cost of the case.

6. Dispatch Timeframes

Orders

Orders are generally dispatched within two (2) business days following payment confirmation.

Prizes

Prizes are generally dispatched within twenty-eight (28) business days of the draw or re-draw date unless otherwise advised.

Products and prizes may be shipped from:

  • Holgate, New South Wales;
  • Supplier locations; or
  • Third-party fulfilment facilities.

Tracking information will be provided where available.

All dispatch and delivery timeframes are estimates only and may be affected by circumstances outside the control of Vintage Giveaways.

7. Delivery Requirements

Recipients are responsible for ensuring:

  • Accurate delivery information is provided;
  • A valid street address is supplied, where applicable;
  • Access is suitable for the size and weight of the item;
  • Someone is available to receive the delivery where and when required; and
  • Collection arrangements are made where depot collection has been specified.

Where delivery cannot be completed due to:

  • Incorrect delivery details;
  • Failure to collect from a depot or collection point;
  • Restricted or unsuitable access;
  • Failure to be available for delivery;
  • Refusal to accept delivery; or
  • Any circumstance outside the control of Vintage Giveaways,
  • Any additional freight, storage, handling, re-delivery or return freight charges may be payable by the recipient.

8. Damaged Items in Transit

If a shipment appears damaged upon delivery:

  • Do not sign for the item as received in good condition where damage is apparent;
  • Refuse acceptance where reasonably possible; and
  • Notify Vintage Giveaways within twenty-four (24) hours of delivery or attempted delivery.

Email: admin@vintagegiveaways.com.au

Vintage Giveaways may request photographs, packaging details or other information to assist in assessing the claim.

All claims will be reviewed in consultation with the relevant carrier or freight provider.

9. Identity and Verification

For high-value orders, prizes or promotional claims, Vintage Giveaways may require:

  • Proof of identity;
  • Proof of residential address;
  • Confirmation of delivery details;
  • Eligibility verification; and
  • Any additional information reasonably required to validate the claim.

Failure to provide requested verification may delay dispatch, delivery or release of a prize.

10. Risk and Ownership

Risk in an order or prize passes to the recipient upon:

  • Delivery to the recipient's nominated address; or
  • Delivery to the carrier depot, freight terminal or collection point nominated by Vintage Giveaways for collection by the recipient.
  • Ownership of a prize transfers to the Winner only after all eligibility, identity verification and prize acceptance requirements have been satisfied.

11. International Shipping

Vintage Giveaways does not ship internationally.

Unless otherwise stated in the applicable Competition Terms and Conditions, international residents are not eligible to enter Vintage Giveaways trade promotions.

12. Contact Information

For shipping and delivery enquiries:

Email: admin@vintagegiveaways.com.au

Business Hours: Monday to Friday (excluding public holidays)

13. Policy Updates

Vintage Giveaways reserves the right to amend this Shipping Policy at any time.

The version published on the Vintage Giveaways website at the time of purchase, entry or prize acceptance will apply unless otherwise required by law.